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Moneyfacts Consumer Award winners 2024

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A review and the results of the 2024 Moneyfacts Consumer Awards ceremony

A review and the results of the 2024 Moneyfacts Consumer Awards ceremony

Banner Image of the Moneyfacts Consumer Awards Winner's Trophy Banner Image of the Moneyfacts Consumer Awards Winner's Trophy Banner Image of the Moneyfacts Consumer Awards Winner's Trophy
To find out more about these awards please get in touch with our friendly events team:

A review of the 2024 awards

A review of the 2024 awards

The winners of the 2024 Moneyfacts Consumer Awards were announced on 7 February 2024 in a fantastic ceremony in London.

On this page you'll be able to view the winners, highly commended and commended brands for each award.

James Brooks, Website Manager at Moneyfactscompare.co.uk said:

"Every year, we see hundreds of thousands of consumers have their say on the organisations they trust with their household, family and personal finances.

The Moneyfacts Consumer Awards recognise the banks, building societies, insurers and financial service providers that are the absolute best in their respective categories. We congratulate all the winners and those that have been commended and highly commended and thank the 250,000 consumers that shared their honest and personal views with us about the best brands for customer service during the last 12 months.”

The winners of the 2024 Moneyfacts Consumer Awards were announced on 7 February 2024 in a fantastic ceremony in London.

On this page you'll be able to view the winners, highly commended and commended brands for each award.

James Brooks, Website Manager at Moneyfactscompare.co.uk said:

"Every year, we see hundreds of thousands of consumers have their say on the organisations they trust with their household, family and personal finances.

The Moneyfacts Consumer Awards recognise the banks, building societies, insurers and financial service providers that are the absolute best in their respective categories. We congratulate all the winners and those that have been commended and highly commended and thank the 250,000 consumers that shared their honest and personal views with us about the best brands for customer service during the last 12 months.”

And the winners were...

And the winners were...

Pet Insurance Provider of the Year

Winner ManyPets
Highly Commended: The Insurance Emporium Commended: John Lewis Insurance

Car Insurance Provider of the Year

Winner RAC
Highly Commended: Tesco Bank Commended: M&S Bank

Health Insurance Provider of the Year

Winner Westfield Health
Highly Commended: WPA Commended: AXA Health

Life Insurance Provider of the Year (Direct)

Winner Legal & General
Highly Commended: Royal London Commended: AIG Life

Travel Insurance Provider of the Year

Winner Avanti Travel Insurance 
Highly Commended: Staysure Commended: CoverForYou

Cashback Site of the Year

Winner Topcashback
Highly Commended: Oh My Dosh Commended: Cashback.co.uk

Home Insurance Provider of the Year

Winner Policy Expert
Highly Commended: Nationwide Building Society Commended: M&S Bank

First-Time Mortgage Buyers’ Choice

Winner West Brom Building Society
Highly Commended: Skipton Building Society Commended: Nationwide Building Society

High Street Mortgage Provider of the Year

Winner Yorkshire Building Society
Highly Commended: Skipton Building Society Commended: Nationwide Building Society

Remortgage Buyers’ Choice

Winner first direct
Highly Commended: Yorkshire Building Society Commended: Coventry Building Society

Personal Loan Provider of the Year

Winner Novuna Personal Finance
Highly Commended: Sainsbury's Bank Commended: Tesco Bank

Non-mainstream Loan Provider of the Year

Winner Everyday Loans
Highly Commended: Vanquis Bank Commended: Finio Loans

Credit Card Provider of the Year

Winner American Express
Highly Commended: Halifax Commended: Lloyds Bank

Credit Builder Card Provider of the Year

Winner Vanquis Bank
Highly Commended: ASDA Money Commended: Tesco Bank

Current Account Provider of the Year

Winner Starling Bank
Highly Commended: first direct Commended: Nationwide Building Society

Current Account Switching Provider of the Year

Winner first direct
Highly Commended: Nationwide Building Society Commended: NatWest/Royal Bank of Scotland/Ulster Bank

Student Account Provider of the Year

Winner Nationwide Building Society
Highly Commended: Lloyds Bank Commended: Barclays Bank

High Street Savings Provider of the Year

Winner Yorkshire Building Society
Highly Commended: Skipton Building Society Commended: Nationwide Building Society

Fixed Rate Savings Provider of the Year

Winner Tandem Bank
Highly Commended: Close Brothers Savings Commended: United Trust Bank

App-only Savings Provider of the Year

Winner Chase
Highly Commended: Tandem Bank Commended: Zopa

Green Savings Product of the Year

Winner Tandem Bank
Highly Commended: Castle Trust Bank Commended: Gatehouse Bank

Offshore Account Provider of the Year

Winner Skipton International
Highly Commended: Standard Bank Commended: Barclays Bank

ISA Provider of the Year

Winner Gatehouse Bank
Highly Commended: Shawbrook Bank Commended: Paragon Bank

Branch Network of the Year

Winner Nationwide Building Society
Highly Commended: The Co-operative Bank Commended: Post Office

Online Banking Provider of the Year

Winner first direct
Highly Commended: Nationwide Building Society Commended: Halifax

Banking App of the Year

Winner Chase
Highly Commended: Starling Bank Commended: Monzo Bank

Digital Wealth Management Provider of the Year

Winner Moneyfarm
Highly Commended: Moneybox Commended: Vanguard

Consumers' Choice

Winner Chase (Banking App)
Highly Commended: Topcashback (retailer choice) Commended: Marcus by Goldman Sachs® (Savings)

Credit Card App of the Year

Winner Lloyds Bank
Highly Commended: Halifax Commended: NatWest

Best Claims Service

Winner The Insurance Emporium
Highly Commended: ManyPets Commended: Staysure

Best Customer Service

Winner West Brom Building Society
Highly Commended: Chase Commended: Zopa