

Decided by consumers, these awards celebrate those providers that offer the best products and services across family, household and personal finances.
The Moneyfactscompare.co.uk Awards provide millions of consumers a voice and a chance to reflect on how they feel about the range of products available to them.
By combining honest customer feedback with the products Moneyfacts expert impartial analysis deems to be the best in class, the winners of these awards can prove they combine technical merit with service excellence by proudly displaying the instantly recognisable winner’s logo.
Decided by consumers, these awards celebrate those providers that offer the best products and services across family, household and personal finances.
The Moneyfactscompare.co.uk Awards provide millions of consumers a voice and a chance to reflect on how they feel about the range of products available to them.
By combining honest customer feedback with the products Moneyfacts expert impartial analysis deems to be the best in class, the winners of these awards can prove they combine technical merit with service excellence by proudly displaying the instantly recognisable winner’s logo.
Each year the annual Moneyfactscompare.co.uk consumer survey sees hundreds of thousands of consumers having their say on hundreds of organisations. Last year was no different and yet again we saw over 200,000 individuals coming through the survey. Their scores decide the results of the awards each year.
Consumers score the customer service that they have received, giving us feedback on providers that they trust with their household, family and personal finances.
Our analysis process for the 2026 Awards takes place through 12 months up to summer 2025. Shortlisted providers will be notified under embargo, ready for our shortlist announcement in October, at which point the consumer survey will run, closing in November - shortlisted providers will be able to request their free of charge logo at this time.
You can see our timeline page for more details on the relevant timings.
Each year the annual Moneyfactscompare.co.uk consumer survey sees hundreds of thousands of consumers having their say on hundreds of organisations. Last year was no different and yet again we saw over 200,000 individuals coming through the survey. Their scores decide the results of the awards each year.
Consumers score the customer service that they have received, giving us feedback on providers that they trust with their household, family and personal finances.
Our analysis process for the 2026 Awards takes place through 12 months up to summer 2025. Shortlisted providers will be notified under embargo, ready for our shortlist announcement in October, at which point the consumer survey will run, closing in November - shortlisted providers will be able to request their free of charge logo at this time.
You can see our timeline page for more details on the relevant timings.
Be part of our glittering event.
The awards ceremony will take place at the Royal Lancaster London on 4 February 2026 and is attended by major providers from across the financial service/insurance sectors.
The event starts with a drink’s reception at 7pm, and the awards presentation, hosted by an exciting celebrity speaker, follows a delicious three-course dinner.
The amazing post-awards entertainment will top off an unforgettable evening.
You can book online now.
Be part of our glittering event.
The awards ceremony will take place at the Royal Lancaster London on 4 February 2026 and is attended by major providers from across the financial service/insurance sectors.
The event starts with a drink’s reception at 7pm, and the awards presentation, hosted by an exciting celebrity speaker, follows a delicious three-course dinner.
The amazing post-awards entertainment will top off an unforgettable evening.
You can book online now.
Moneyfacts Group Awards Team
That's the #ILPAwards shortlist! We are excited to celebrate with you on 24 September at London Hilton on Park Lane ✨ If you are looking to attend, get in contact with Beth Baxter - bbaxter@moneyfacts.co.uk for all the available packages! ✉️
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Innovation Award category are: Bondsmith, Compare Wealth Managers, Finscape, @HilbertUK, HUB Financial Solutions, @more2lifeltd, Origo, Zedra, @Zurich #ILPAwards
The #ILPAwards 2025 finalists in the Best Use of Technology in the Investment Life & Pensions Sector category are: @Air_laterlife, @DynamicPlanner, Intellica, @IntellifloLtd, Multiply, @QuilterCheviot, Retirement Capital, @SecclTech, @_TheExeter, Timeline @TruePotential_Zedra
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Service Beyond the Call of Duty category are: FundCalibre, @HilbertUK, @InvestAcc_UK, IPM SIPP Administration, @lv, @RoyalLondon, @ShepherdsFS, TIME Investments, @TruePotential_, @WBR_Group #ILPAwards
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Best Online Service category are: @AegonUK, @avivaplc, @Fidelity_UK, Fundment, @landg_uk, @parmenionuk, @Quilter, @RoyalLondon, Transact, @TruePotential_ #ILPAwards
The #ILPAwards 2025 finalists in the Structured Product Adviser of the Year category, sponsored by @HilbertUK, are: Aberdein Considine, Anomaly Consultants, David Williams IFA, @FirstWealthLtd, @LowesFinancial, Partners Wealth Management, @PlurimiGroup, @WrenSterling
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Best Structured Products Service category are: Arcus, @HilbertUK, hop investing, IDAD, @MarianaCapital, MB Structured Investments, @meteorassetmgmt, @WalkerCrips #ILPAwards
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Best Equity Release Service category are: @avivaplc, @CanadaLifeUKadv, @Just_Adviser, @landg_uk, @lv, @more2lifeltd, OneFamily, @PureRetirement, @ScottishWidows, @standardlifehf #ILPAwards
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Best Pension Service category are: @avivaplc, @DentonsPensions, @InvestAcc_UK, IPM SIPP Administration, @Quilter, @RoyalLondon, @ScottishWidows, @StandardLifeUK, @WhitehallGroup, @xpsgroup #ILPAwards
The Investment Life & Pensions Moneyfacts Awards 2025 finalists in the Best Healthcare Service category are: @avivaplc, @AXAUK, Benenden Health, @BupaUK, Health Shield, @Nat_Friendly, @SimplyhealthUK, @Vitality_UK, @WestfieldHealth, @WPAinsurance #ILPAwards
Stage 1
Shortlists for these awards are first assessed by our highly qualified research team who, using a strict set of criteria, drill down into the small print of each provider’s product range to measure their technical strengths and weaknesses. Only the companies that offer the best products go on to form the shortlist. To form the shortlists for the Consumers’ Choice award, we talk to Moneyfactscompare.co.uk visitors and organisations that have put new initiatives into place, have innovative offerings or have gone the extra mile to make them worthy of special recognition.
Stage 2
The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. The consumers score the providers that they have had experience with, in each relevant category. This second stage helps to decide the overall result, so the consumer contribution really influences who comes out on top.
The University of East Anglia (UEA) was commissioned to independently verify the customer service survey and analysis process of the Awards. Summarising their analysis, they said: “We find the data collection procedure through the survey satisfactory. The process is transparent and is detail-oriented enough to avoid issues that could have risen in the future. The survey data is prepared and cleaned for the final analysis in a commendable manner. A standard industry practice is followed correctly in preparation of the survey score.”
Stage 1
Shortlists for these awards are first assessed by our highly qualified research team who, using a strict set of criteria, drill down into the small print of each provider’s product range to measure their technical strengths and weaknesses. Only the companies that offer the best products go on to form the shortlist. To form the shortlists for the Consumers’ Choice award, we talk to Moneyfactscompare.co.uk visitors and organisations that have put new initiatives into place, have innovative offerings or have gone the extra mile to make them worthy of special recognition.
Stage 2
The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. The consumers score the providers that they have had experience with, in each relevant category. This second stage helps to decide the overall result, so the consumer contribution really influences who comes out on top.
The University of East Anglia (UEA) was commissioned to independently verify the customer service survey and analysis process of the Awards. Summarising their analysis, they said: “We find the data collection procedure through the survey satisfactory. The process is transparent and is detail-oriented enough to avoid issues that could have risen in the future. The survey data is prepared and cleaned for the final analysis in a commendable manner. A standard industry practice is followed correctly in preparation of the survey score.”
You can see the full gallery page here, including arrival, drinks reception, awards ceremony and post awards party.
You can see the full gallery page here, including arrival, drinks reception, awards ceremony and post awards party.