Moneyfactscompare.co.uk Awards

Royal Lancaster London, 5 February 2025

What are the Moneyfactscompare.co.uk Awards?

Decided by consumers, these awards celebrate those providers that offer the best products and services across family, household and personal finances.

The Moneyfacts Consumer Awards have been renamed The Moneyfactscompare.co.uk Awards from 2025 onwards. This change follows a successful rebrand of the company’s comparison website in 2023, and promises an exciting future for the awards which will be bigger and better than ever in 2025!

James Brooks, Website Manager at moneyfactscompare.co.uk, said: “I am excited to reveal the new look of the Moneyfacts Consumer Awards and welcome guests to The Moneyfactscompare.co.uk Awards in 2025.

“It’s been over a year now since we successfully renamed our consumer comparison website, so it feels like the best time to make this change.

“Guests can be assured that the name may be different, but the trust of the award and excellence of the evening will be the same!”

The Moneyfactscompare.co.uk Awards provide millions of consumers a voice and a chance to reflect on how they feel about the range of products available to them.

By combining honest customer feedback with the products Moneyfacts expert impartial analysis deems to be the best in class. The winners of these awards can prove they combine technical merit with service excellence by proudly displaying the instantly recognisable winner’s logo.

What are the Moneyfactscompare.co.uk Awards?

Decided by consumers, these awards celebrate those providers that offer the best products and services across family, household and personal finances.

“It’s been over a year now since we successfully renamed our consumer comparison website, so it feels like the best time to make this change.

“Guests can be assured that the name may be different, but the trust of the award and excellence of the evening will be the same!”

The Moneyfactscompare.co.uk Awards provide millions of consumers a voice and a chance to reflect on how they feel about the range of products available to them.

5 February 2025, Royal Lancaster London

Contact the Events Team on:

T: 01603 476300 E: events@moneyfacts.co.uk

The 2025 Moneyfactscompare.co.uk Awards process is now open!

Each year the annual Moneyfactscompare.co.uk consumer survey sees hundreds of thousands of consumers having their say on hundreds of organisations. The 2024 survey saw quarter of a million individuals having their say and deciding the awards.

Consumers score the customer service that they have received, giving us feedback on providers that they have trusted with their household, family and personal finances.

Our analysis process for the 2025 Awards took place through 12 months up to summer 2024. Shortlisted providers have now been announced and you can see the full shortlists here. The consumer survey is now open until 22 November and shortlisted providers can request their logo and dedicated link by contacting the events team.

You can see our timeline page for more details on the relevant timings.

Consumers score the customer service that they have received, giving us feedback on providers that they have trusted with their household, family and personal finances.

You can see our timeline page for more details on the relevant timings.

When and where is the awards ceremony?

Be part of the glittering ceremony.

The awards ceremony will take place at the Royal Lancaster London on 5 February 2025 and is attended by major providers from across the financial service/insurance sectors.

The event starts with a drink’s reception at 7pm, and the awards presentation, hosted by an exciting celebrity speaker, follows a delicious three-course dinner.

The amazing post-awards entertainment will top off an unforgettable evening.

You can book online now.

When and where is the awards ceremony?

Be part of the glittering ceremony.

The awards ceremony will take place at the Royal Lancaster London on 5 February 2025 and is attended by major providers from across the financial service/insurance sectors.

The event starts with a drink’s reception at 7pm, and the awards presentation, hosted by an exciting celebrity speaker, follows a delicious three-course dinner.

The amazing post-awards entertainment will top off an unforgettable evening.

You can book online now.

Moneyfacts Group Awards Team

@FinanceAwards

Get your diaries ready 📅 The Business Moneyfacts Awards shortlist will be announced on the 9 January! A massive thank you to our sponsors and roll on 2025! 🤩 #BMFAwards

16 hours ago • Reply • Retweet • Favourite

The Business Moneyfacts Awards process closes tonight! Today is your last chance to submit your testimonial and entry forms ⏰ #BMFAwards

5 days ago • Reply • Retweet • Favourite

There's one week left of our annual Awards Survey! Hundreds of thousands of consumers have already had their say, in a record year of responses. Who will come out on top? #MFCAwards

5 days ago • Reply • Retweet • Favourite

Our broker categories close at midnight on Friday! If you haven't submitted your entry form already, all entry forms are available on our website: Thank you again to our sponsors @htbplc, @MFSBridging, @Yorkshire_BS and @_Novuna 🤩 #BMFAwards

2 weeks ago • Reply • Retweet • Favourite

The countdown is on! Last chance to have your say in the 2025 Business Moneyfacts Awards survey. These responses will be combined with data from the Moneyfacts Group research team to form the finalists - announced 9 January! Hurry, you only have until midnight Friday!

2 weeks ago • Reply • Retweet • Favourite

Last chance to have your say in the Business Moneyfacts Awards survey! The online form will close at midnight next Friday ⏰ Brokers have your say here: #BMFAwards

2 weeks ago • Reply • Retweet • Favourite

There are only 2 weeks to go until our Awards survey closes! If you haven't already requested your survey link, please get in touch with the team. You can view our full shortlist here: #MFCAwards

2 weeks ago • Reply • Retweet • Favourite

🚨 You have two weeks to go until the Business Moneyfacts Awards testimonial survey closes 🚨 Have you submitted your testimonial yet? #BMFAwards

3 weeks ago • Reply • Retweet • Favourite

Please welcome our 2025 Investment Life & Pensions Moneyfacts Awards category sponsor for Retirement Adviser of the Year... @landg_uk! 🎉 #ILPAwards

3 weeks ago • Reply • Retweet • Favourite

We can't believe it 🤩 so far 10's of thousands of consumers have had their say in the Awards survey! Let's make sure everyone has a chance to have their voice heard 🗣️: Voting closes 22 November! #MFCAwards

4 weeks ago • Reply • Retweet • Favourite

Follow @FinanceAwards Follow @FinanceAwards

Judging Process

Stage 1

Shortlists for these awards are first assessed by our highly qualified research team who, using a strict set of criteria, drill down into the small print of each provider’s product range to measure their technical strengths and weaknesses. Only the companies that offer the best products go on to form the shortlist. To form the shortlists for the Consumers’ Choice award, we talk to Moneyfactscompare.co.uk visitors and organisations that have put new initiatives into place, have innovative offerings or have gone the extra mile to make them worthy of special recognition.

Stage 2

The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. The consumers score the providers that they have had experience with, in each relevant category. This second stage helps to decide the overall result, so the consumer contribution really influences who comes out on top.

The University of East Anglia (UEA) was commissioned to independently verify the customer service survey and analysis process of the Awards. Summarising their analysis, they said: “We find the data collection procedure through the survey satisfactory. The process is transparent and is detail-oriented enough to avoid issues that could have risen in the future. The survey data is prepared and cleaned for the final analysis in a commendable manner. A standard industry practice is followed correctly in preparation of the survey score.”

Stage 1

Stage 2