A review of the 2021 awards

The winners of the 2021 Moneyfacts Consumer Awards were announced on 27 January 2021 in a virtual event that crossed Facebook, Twitter and LinkedIn.

On this page you'll be able to view the winners, highly commended and commended brands for each award.

Michelle Monck, Head of Digital at Moneyfacts, said:

"Thank you to the 130,000 consumers that shared their views with us about the best brands for customer service during the past 12 months. The Moneyfacts Consumer Awards recognises those banks, building societies, insurers and energy companies that are the absolute best in their respective categories. We congratulate all of the winners and those that have been commended and highly commended and thank all of the consumers for taking the time to vote.”