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Moneyfacts launches new Service Star Ratings for 2025

Rachel Springall, Press Officer
Rachel Springall, Press Officer / Finance Expert 01603 476210 Email Rachel
17/10/2024

Moneyfacts launches new Service Star Ratings for 2025

Moneyfacts is pleased to announce the newly launched Moneyfacts Annual Star Ratings 2025 for Savings Easy to Open.

  • New for 2025 is the first Service Star Rating, assessing the ease of opening for savings accounts.
  • There were 33 Five-Star and 28 Four-Star awarded across the providers of onshore savings accounts.

Moneyfacts has been analysing data for more than 35 years, with the instantly recognisable Moneyfacts badge of quality helping inform consumers when comparing savings accounts.

Nine out of 10 people agree that a Star Rating from an independent and impartial company could influence their decision in considering taking out a Financial Services product.* (*Source: Moneyfacts Group Plc, Star Ratings survey 11/2022-1/2023).

Moneyfacts launches new Service Star Ratings for 2025

Moneyfacts is pleased to announce the newly launched Moneyfacts Annual Star Ratings 2025 for Savings Easy to Open.

  • New for 2025 is the first Service Star Rating, assessing the ease of opening for savings accounts.
  • There were 33 Five-Star and 28 Four-Star awarded across the providers of onshore savings accounts.

Moneyfacts has been analysing data for more than 35 years, with the instantly recognisable Moneyfacts badge of quality helping inform consumers when comparing savings accounts.

Nine out of 10 people agree that a Star Rating from an independent and impartial company could influence their decision in considering taking out a Financial Services product.* (*Source: Moneyfacts Group Plc, Star Ratings survey 11/2022-1/2023).

VIEW THE FULL LIST OF 2025 AWARDED PROVIDERS – PLEASE CLICK HERE

 

VIEW THE FULL LIST OF 2025 AWARDED PROVIDERS – PLEASE CLICK HERE

 

Samantha Owens, Star Ratings and Personal Finance Analytics Manager at Moneyfacts, said:

“Being able to access and quickly grab the best savings deal in the market at a time of fluctuating rates is essential. The new Savings Easy to Open ratings highlight those providers which make accessing these deals as easy as possible.

“We also ensure that the application process is simple and straightforward, with consumer feedback demonstrating that ease and the ability to rectify any issues is an essential part of the process.

“These elements, combined with the consumer being able to find and evaluate the account with the vital information to make the best choice for their needs, ensures that these new ratings help direct consumers to the providers which prioritise these features.”

Samantha Owens, Star Ratings and Personal Finance Analytics Manager at Moneyfacts, said:

“Being able to access and quickly grab the best savings deal in the market at a time of fluctuating rates is essential. The new Savings Easy to Open ratings highlight those providers which make accessing these deals as easy as possible.

“We also ensure that the application process is simple and straightforward, with consumer feedback demonstrating that ease and the ability to rectify any issues is an essential part of the process.

“These elements, combined with the consumer being able to find and evaluate the account with the vital information to make the best choice for their needs, ensures that these new ratings help direct consumers to the providers which prioritise these features.”

Areas considered when assessing the ratings:

Areas considered when assessing the ratings:

Savings Easy to Open:

 

Savings Easy to Open:

 

  • Consumer feedback – reaching out to the users of Moneyfactscompare.co.uk we have asked for feedback on the ease of opening and how this can be improved, along with any issues that may have arisen, to produce an overall consumer rating.
  • Provider feedback on opening times – with providers detailing the time and steps it takes for completion of an online savings account application.
  • In house analysis of the provider’s website – from a customer’s perspective. Focusing on ease of finding the account, useful tools and the availability of support.
  • Provider data on opening methods – looking across the company’s entire range we have assessed the availability of online and app-based opening methods.

 

  • Consumer feedback – reaching out to the users of Moneyfactscompare.co.uk we have asked for feedback on the ease of opening and how this can be improved, along with any issues that may have arisen, to produce an overall consumer rating.
  • Provider feedback on opening times – with providers detailing the time and steps it takes for completion of an online savings account application.
  • In house analysis of the provider’s website – from a customer’s perspective. Focusing on ease of finding the account, useful tools and the availability of support.
  • Provider data on opening methods – looking across the company’s entire range we have assessed the availability of online and app-based opening methods.

 

Notes to editors

Pioneering financial comparison technology for over 35 years.

Moneyfacts Group plc is the UK’s leading provider of retail financial product data. Used by virtually every bank and building society in the UK, and supplied to the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.

Our expert research team monitors the thousands of mortgages, savings, credit card, personal loan, business banking, life, pension and investment products in the UK.

Moneyfacts’ Star Ratings highlight the best quality financial products available based on an assessment of all their features and criteria. Moneyfacts Star Ratings logos act as an independent and impartial badge of approval and help customers easily spot which are the better deals to help them make important decisions with confidence.

The growing range of products currently assessed includes:

  • Personal Current Accounts
  • Personal Credit Cards
  • Business Current Accounts
  • Business Credit Cards
  • SIPP and SSAS
  • Equity Release
  • Home Insurance
  • Home Emergency Cover
  • Car Insurance
  • Travel Insurance
  • Pet Insurance
  • Private Medical Insurance
  • Unsecured Personal Loans
  • Landlord Home Insurance
  • Commercial Mortgage.

 

The growing range of providers currently assessed includes:

  • Savings Easy to Open

 

For more information about us please see our key facts.

To link to our website please use moneyfactsgroup.co.uk.

Broadcast

Our broadcast suite enables our finance experts to appear in-vision for television, and we regularly comment live on national and regional radio.

To arrange an interview for radio or television, please contact our press department. We have an in-house broadcast room.

 

Notes to editors

Pioneering financial comparison technology for over 35 years.

Moneyfacts Group plc is the UK’s leading provider of retail financial product data. Used by virtually every bank and building society in the UK, and supplied to the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.

Our expert research team monitors the thousands of mortgages, savings, credit card, personal loan, business banking, life, pension and investment products in the UK.

Moneyfacts’ Star Ratings highlight the best quality financial products available based on an assessment of all their features and criteria. Moneyfacts Star Ratings logos act as an independent and impartial badge of approval and help customers easily spot which are the better deals to help them make important decisions with confidence.

The growing range of products currently assessed includes:

  • Personal Current Accounts
  • Personal Credit Cards
  • Business Current Accounts
  • Business Credit Cards
  • SIPP and SSAS
  • Equity Release
  • Home Insurance
  • Home Emergency Cover
  • Car Insurance
  • Travel Insurance
  • Pet Insurance
  • Private Medical Insurance
  • Unsecured Personal Loans
  • Landlord Home Insurance
  • Commercial Mortgage.

 

The growing range of providers currently assessed includes:

  • Savings Easy to Open

 

For more information about us please see our key facts.

To link to our website please use moneyfactsgroup.co.uk.

Broadcast

Our broadcast suite enables our finance experts to appear in-vision for television, and we regularly comment live on national and regional radio.

To arrange an interview for radio or television, please contact our press department. We have an in-house broadcast room.

 

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Rachel Springall Press Officer / Finance Expert
Caitlyn Eastell Apprentice Press & PR Assistant